Take Back Democracy via Participatory Budgeting

The other week my 84-year-old mother in Germany got asked by one of her friends to talk to me about what is going on with the US government pulling out of the Paris Climate Agreement. My mom’s friend is genuinely concerned about the direction we are going.  It is another reminder that our political process needs to be improved. More transparency, accountability, …

Enterprise Software – On the Brink?

Going to be on a Future of Enterprise Software panel today organized by the German American Business Association a bit sensationally named: Enterprise Software at the Brink SaaS, Big Data/IoT, the big paradigms of recent years seem to have run their course. Time to take stock and look at where we are today, and even more interesting, where we are …

AI Enhanced Community Management?

Kevin Kelly recently closed his The Next 30 Digital Years Long Now talk saying, “It is easy to predict the next 10.000 Startups! Take topic X and add AI.”. Salesforce put a stake into the ground by boldly claiming that you can now create your first AI-powered community using their platform. So far details are scarce what exactly Einstein is …

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Level Up Neptune Software Community

Happy to announce that I am helping Neptune Software with their community strategy. In this fast moving world a deeply engaged community may be the only lasting competitive advantage. Tell us what you think of the Neptune Software and our community by filling out this short survey. You may win a $50 Amazon gift certificate. Neptune Software has developed a …

The Purpose -> Passion -> Engagement Connection

Recently I stumbled upon these highlights from last year’s Santa Fe Institute Symposium. These insights really resonate with my thinking around community engagement: “In Unleash Your Inner Company, John [Hagel] explains that passion and purpose can create the fundamental positive feedback loop that powers your company.” Powers your company as well as your community. If you can align the larger …

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Podcast Notes: How to Create an Enterprise Community!

Update: Jon Reed did an amazing summary post of our conversation on Diginomica: The Art of Enterprise Community. The Podcast is now available too. When I moved to Mill Valley, my landlord allowed me to build this treehouse. I highly recommend the experience. To be able to sit in something that you mostly built with your own hands is very rewarding. …

Let’s Bring the Community Band Together! — 9 Tips For Success

The other day Evan Hamilton DeSerio asked the CMX community on Facebook, whether anyone can bring an instrument to the CMX Summit West that he helps organize. In 2012 the 2 SAP Mentors Matt Harding and David Hull told me that they would like to Jam together at SAP TechEd. It’s an annual event where about six thousand SAP geeks …

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Speed Networking: 3 or 20 Deep Connections For Your Event Participants?

Late in the afternoon one year at an SAP Inside Track #SITsv in Palo Alto, one of the participants taps me on the shoulder and says: “You know Mark, I love your event.” I am thinking “Well thanks :-)” and then “Oh, there is going to be a BUT” and here is what he said next: “Last year I walked …

Best Keynote Ever Via Your Enterprise Tribe

What was the best keynote you ever saw as a customer, partner, or prospect? A keynote that energizes me the most is one that shares a vendor’s’ vision for the future as well as its latest developments. Ideally, a passionate customer is on stage eagerly showing off the solution and raving about the benefit their company is getting from it. …